Staffing & Contacts
Click on the tabs below for a description and contact information for each LTC area, and the staff directory. Or view the organization chart (pdf).
LTC Administrative Office
The LTC Administrative staff handle all administrative tasks necessary for the operation of the LTC, including accounting, purchasing, and human resources matters.
Director: Paul Resta, (512) 471-4014
The LTC Services Area provides most of the LTC’s day-to-day services for COE students and faculty, including equipment checkout, technology classroom and computer lab reservations, and equipment delivery to classrooms. Staff at the LTC Services Desk in SZB 536 can help you access all the LTC has to offer!
Phone: (512) 471-3234
Location: SZB 536
Regular Long-Semester Hours: M-Th 8:30-7:45/F 8:30-4:45/Sa-Su Closed
Coordinator: Ken Waters, (512) 471-6134
Support for Laptop Requirement of UTcreate
The LTC provides critical support for UTcreate, the College of Education’s laptop requirement for teacher educators. The UTceate Help Desk provides hardware support for students using required devices and general help with basic software questions. The coordinator facilitates effective instructional use of laptops and other mobile devices for students and instructors in the program.
Help Desk Phone: (512) 471-6072
Location: SZB 536
Regular Long-Semester Hours: M-Th 8:30-5:45/F 8:30-4:45/Sa-Su Closed
Coordinator: Joshua Lee, (512) 471-5599
Technical and Network Services
Technical and Network Services manages the COE data and wireless networks, manages COE network security, provides computer and technical help for COE faculty and staff, offers an automated desktop backup service for faculty and staff, and supports access to Web and Database servers.
Coordinator: Ryan Baldwin, (512) 471-3386
The LTC’s IDEA Studio offers College of Education faculty a broad range of technology integration services to enhance teaching and research. They help faculty choose the best technology tools to achieve instructional or research objectives and can help with online resources, classroom technology training, and videoconferencing. E-mail for a consultation.
Phone: (512) 232-2189
Location: SZB 437
Coordinator: Karen French, (512) 232-4199
External and Special Projects
External and Special Projects manages the LTC’s externally funded research and collaborative activities and other special projects, including the Vision Awards. This area also manages the Education Visualization Laboratory.
- External and Special Projects Information
- Presidential Timeline
- Vision Awards
- Education Visualization Laboratory
Coordinator: Ken Tothero, (512) 232-4121
Baldwin, Ryan—Senior IT Manager
Phone: (512) 471-3386
Ryan, a Senior IT Manager, is the Coordinator of the Technical and Network Services area.
Campbell, Kelly—Administrative Associate
Phone: (512) 471-4014
Kelly, in the LTC administrative office, is the departmental accounting contact and is responsible for travel and timesheets.
Campos, Felipe—Senior Desktop Support Specialist
Phone: (512) 471-4154
Felipe is a Senior Desktop Support Specialist in Technical and Network Services who troubleshoots computer problems for the faculty and staff of the College.
Cutrone, James—Computer Programmer
Phone: (512) 471-3643
James is a Computer Programmer in Technical and Network Services who works as a database and security administrator.
Donald, Rob—Media Coordinator
Phone: (512) 232-5419
Rob, in LTC Services, manages the LTC reservation system and the checkout and delivery of equipment.
Escobedo, Frank—Administrative Associate
Phone: (512) 471-5744
Frank, in the LTC administrative office, is responsible for purchasing, accounts payable, and human resources.
French, Karen—Administrative Associate
Phone: (512) 232-4199
Karen French is Coordinator of the IDEA Studio.
Fulton, Chad—Senior Program Coordinator
Phone: (512) 471-5599
Chad is the Laptop Initiative Program Coordinator and provides training.
Keys, James—Computer User Services Specialist
Phone: (512) 471-6225
James Keys is a Computer User Services Specialist in the Technical and Network Services area.
Kim, David—Research Engineering Scientist Associate III
Phone: (512) 231-6033
David is a Programmer for the External and Special Projects area.
Lai, Enoch—Senior Desktop Support Specialist
Phone: (512) 471-5212
Enoch is a Senior Desktop Support Specialist in Technical and Network Services who troubleshoots computer problems for the faculty and staff of the College.
Morris, Barbara—Contracts and Grants Specialist
Phone: (512) 232-9598
Barbara is a Grants and Contracts Specialist in the External and Special Projects area.
Ok, Min—Graduate Research Assistant
Phone: (512) 471-4004
Min Ok manages the Assistive Technology Lab.
Smith, Craig—Radio/Television/Film Specialist IV
Phone: (512) 471-5260
Craig manages the Distance Learning and Teleconference Classroom.
Tothero, Ken—Project Manager
Phone: (512) 471-6134
Ken is the Coordinator of the External and Special Projects area.
Waters, Ken—Manager, Media Production Services
Phone: (512) 232-4121
Ken is the Coordinator of the LTC Services area.
Way, David—Senior Desktop Support Specialist
Phone: (512) 471-5944
David Way is a Senior Desktop Support Specialist in Technical and Network Services who troubleshoots computer problems for the faculty and staff of the College.
Yallalee, Chris—Systems Administrator I
Phone: (512) 471-6225
Chris is a Systems Administrator I who provides technical support for the LTC Computer Labs.